Buffalo Trace Cafe Team Lead

The Buffalo Trace Café Team Lead plays a key role in creating a memorable food and beverage experience for visitors at the Distillery. This position leads day-to-day café operations, ensures a welcoming and visually appealing environment, and coaches team members to deliver exceptional service. It’s a hands-on leadership role with opportunities to grow talent, influence sales, and shape the visitor experience.

What You’ll Do

• Lead daily café operations, ensuring a well-stocked, organized, and guest-ready environment
• Coach, train, and support team members to deliver outstanding customer service
• Monitor inventory, vendor relationships, and merchandising to drive sales and control costs
• Oversee staffing, scheduling, and on-the-floor leadership during operating hours
• Analyze visitor feedback and data to recommend improvements and enhance the guest experience

Required:

• High School Diploma or equivalent
• 5+ years of experience in food and beverage operations
• Ability to work flexible hours, including nights and weekends

Preferred:

• Bachelor’s Degree
• Supervisory or team leadership experience

Physical Requirements

• Ability to lift and move items up to 25 pounds
• Ability to stand and work for extended periods during shifts